IT Business Relationship Manager Self-Paced Training

Overview 

This program provides a comprehensive foundation for Business Relationship Managers (BRM) at all levels, focusing on the BRM role and how effective BRM disciplines can positively impact business results. 

Certification

IT Business Relationship Manager certification is governed by Professional Designations. 

Learning Outcomes 

Participants will learn: 

• Purpose, objectives, and challenges of BRM practice
• IT Business Relationship Organisational Model
• Integrated Business RelaƟonship Management Framework (iBRMF) and critical skills
• BRM planning and creation tools
• Value-based project assessment
• Role of IT Business Relationship Manager in Organisational Change Management

Course Outline

The course includes eleven modules: 

1. Introduction to Business Relationship Management 
2. Introduction to the IT Business Relationship Maturity Model 
3. Introduction to the Integrated Business Relationship Management Framework (iBRMF) 
4. Skills to Use Across the iBRMF 
5. iBRMF: Business and IT Strategy 
6. iBRMF: Customer Engagement 
7. iBRMF: Plan, Build, Test, Deploy 
8. iBRMF: Operational Excellence 
9. iBRMF: Continual Improvement 
10. Business and Capability Roadmapping 
11. Organisational Change Management