Tags: ITIL , itil 4 course , Self-paced , Training
ITIL® 4 Specialist: Create, Deliver & Support Self-Paced Training
- Brand: Van Haren Publishing
- Availability: In Stock
$1,254.95
This course is part of the ITIL 4 Managing Professional (MP) designation. It focuses on integrating value streams and activities to create, deliver, and support IT-enabled products and services, emphasizing service performance and improvement methods. Certification: ITIL® 4 SPECIALIST: CREATE, DELIVER & SUPPORT certification is governed by Peoplecert/AXELOS. ...
This course is part of the ITIL 4 Managing Professional (MP) designation. It focuses on integrating value streams and activities to create, deliver, and support IT-enabled products and services, emphasizing service performance and improvement methods.
Certification: ITIL® 4 SPECIALIST: CREATE, DELIVER & SUPPORT certification is governed by Peoplecert/AXELOS.
Learning Outcomes
Participants will learn:
- Service design and orchestration
- Software development and management
- Deployment and release management
- Service validation, testing, and change enablement
- Stakeholder satisfaction, incident, problem, and knowledge management
- Service level and event management
Course Outline
The course includes six modules:
- Introduction to ITIL 4 Create Deliver Support
- Organisation Concepts for Creating, Delivering, and Supporting
- Value Streams to Create, Deliver, and Support Services
- Creating, Delivering, and Supporting Services
- Using Information and Technology
- Practice Exam
Obtain your ITIL 4 Create, Deliver, and Support certificate at your own pace:
- One year of access
- Fully accredited
- Includes quizzes, exercises, study guides
- Tutor support available via email
- Exam voucher
Prerequisites
ITIL 4 Foundation certificate
Course Access: 365 Days
