Module 1: Hardware
Module 1 Unit 1 - Troubleshooting
1.1.1 Troubleshooting Theory
1.1.2 Safety
Quiz 1.1: Troubleshooting
Module 1 Unit 2 - Motherboards and CPUs
1.2.1 Motherboards
Lab: Installing Motherboard Components
Lab: Providing Cooling and Ventilation to the Motherboard
1.2.2 CPUs
Lab: Identifying the CPU Socket
Lab: Installing a Processor
Quiz 1.2: Motherboards and CPUs
Module 1 Unit 3 - Computer Power Supplies
1.3.1 Power Supply Connectors
1.3.2 Power Supply Installation
Lab: Installing SMPS and Connecting it to the Motherboard
Lab: Replacing the Power Supply
1.3.3 Power Supply Troubleshooting
Quiz 1.3: Power Supplies
Module 1 Unit 4 - Memory
1.4.1 Read-Only Memory
1.4.2 Random Access Memory Lab: Installing Memory Modules
Quiz 1.4: Memory
Module 1 Unit 5 - Computer Expansion
1.5.1 Expansion Interfaces Lab: Identifying a PCI-Bus Slot
Lab: Installing an NIC
Lab: Installing Expansion Cards on a Motherboard
1.5.2 Expansion Card Installation
Lab: Installing a USB 3.0 PCI Express Card (2.0 x4)
Lab: Installing a PCI Sound Card
1.5.3 Connectors and Cables Quiz 1.5: Computer Expansion
Module 1 Unit 6 - Physical Storage
1.6.1 Disk Drives
Lab: Connecting the Motherboard to the Internal Hard Drive
Lab: Supplying Power to a SATA Drive
1.6.2 RAID Storage
1.6.3 Optical Drives
Lab: Installing an Optical Drive and a PCI Sound Card
1.6.4 Other Storage Methods
Quiz 1.6: Physical Storage
Module 1 Unit 7 - Input-Output Devices
1.7.1 Input Devices
1.7.2 Display Output Devices
1.7.3 Display Management
1.7.4 Other Input and Output Devices
Lab: Connecting Speakers to a Computer
Quiz 1.7: Input-Output Devices Quiz
Module 1 Unit 8 - Printers and Multifunction Print Devices
1.8.1 Printer Technologies
Lab: Connecting a USB Printer to a Computer
1.8.2 Printer Installation Maintenance
Lab: Installing a Printer
Lab: Inserting Ink Cartridges into a Printer
1.8.3 Printer Troubleshooting
Lab: Assembling Computer Components
Quiz 1.8: Printers and Multifunction Print Devices
Module 2: Networking
Module 2 Unit 1 - Network Basics
2.1.1 Classifying Networks
2.1.2 Network Devices
Lab: Connecting the Cable Modem to Access the Internet
Lab: Identifying Clients and Servers
Lab: Installing and Configuring a Temporary Server
2.1.3 Internet Connections
Lab: Connecting Devices in a Peer-to-Peer Architecture
Lab: Connecting a New Workstation to the Internet
Quiz 2.1: Network Basics
Module 2 Unit 2 - Network Cables and Connectors
2.2.1 Twisted-Pair Connections
2.2.2 Coaxial Connections
2.2.3 Optical Media
Quiz 2.2: Network Cables and Connectors
Module 2 Unit 3 - Network Protocols
2.3.1 TCP/IP Settings
Lab: Configuring a Router
2.3.2 Transport Protocols
2.3.3 Application Protocols
Quiz 2.3: Network Protocols
Module 2 Unit 4 - Wireless Networking
2.4.1 Wireless Technology
2.4.2 Wi-Fi Standards
2.4.3 SOHO Router Features
Lab: Connecting Devices in a Bus Topology
Lab: Securing a SOHO Network
Quiz 2.4: Wireless Networking
Module 3: Virtualization and Mobile Devices
Module 3 Unit 1 - Virtualization and Cloud Computing
3.1.1 Virtualization
3.1.2 Cloud Computing
Quiz 3.1: Virtualization and Cloud Computing Quiz
Module 3 Unit 2 - Mobile Devices
Lab: Setting Up a VPN on Android
Lab: Turning On the Airplane Mode of an iPhone
3.2.1 Mobile Device Types
Lab: Removing an Account in Android
Lab: Installing Laptop Components
3.2.2 Mobile Device Configuration
Lab: Viewing the iOS Version of an iPhone
3.2.3 Mobile Device Troubleshooting
Lab: Troubleshooting Mobile Device Security Settings
Quiz 3.2: Mobile Devices
Module 4: Operating Systems
Module 4 Unit 1 - Operating Systems
4.1.1 Windows Versions and Features
Lab: Identifying Different Windows Operating System Editions
4.1.2 Non-Windows Operating Systems
Lab: Identify Different Operating Systems and Functionality
Lab: Tools for Managing and Maintaining MAC Operating Systems
Lab: Tools for Managing and Maintaining Linux Operating Systems
4.1.3 Installation and Upgrades
Lab: Different Operating System Installation Methods
4.1.4 Applications and Scripting
Lab: Install and Configure Applications on a Windows Device
Lab: Basic Scripting Techniques
Quiz 4.1: Operating Systems
Module 4 Unit 2 - Operating System Management
4.2.1 Operating System Features and Tools
Lab: Managing a Windows Device Using the Graphical User Interface (GIU)
4.2.2 Control Panel and Settings
Lab: Configuring a Windows Device Using the Control Panel
Lab: Configuring and Managing a Windows Device Using
Settings
4.2.3 Command-Line Tools
Lab: Managing a Windows Device Using the Command Line Interface
4.2.4 Operating System Troubleshooting
Lab: Troubleshooting Windows Operating Systems
Quiz 4.2: Operating System Management
Module 4 Unit 3 - Windows Networking
4.3.1 Network Shares
4.3.2 Network Connections
Lab: Wireless Security Implementation
4.3.3 Connection Troubleshooting
Lab: Configuring Networking Settings on a Windows Device
Quiz 4.3: Windows Networking
Module 5: Security
Module 5 Unit 1 - Security Principles
5.1.1 Threats and Vulnerabilities
Lab: Malware and Social Engineering Prevention Methods
Lab: Malware Removal and Remediating Best Practices
5.1.2 Security Controls
Lab: Authentication and Authorization Methods
Lab: Remote Access Methods
Quiz 5.1: Security Principles
Module 5 Unit 2 - Security Technologies
5.2.1 Operating System Security
Lab: Password and Account Management on a Windows Device
Lab: Securing Web Browsers on a Windows Device
5.2.2 Security Hardware and Software
Quiz 5.2: Security Technologies
Lab: Implementing Physical Security Measures
Module 5 Unit 3 - Securing Devices and Data
5.3.1 Workstation Security
Lab: Security Implementation on a Windows Device
5.3.2 Mobile Device Security
Lab: Mobile Security Solutions
5.3.3 Network Security
Lab: Implementing Network Security Measures
5.3.4 Security Troubleshooting
Lab: Troubleshooting Personal Computer Security Settings
Quiz 5.3: Securing Devices and Data
Module 6
Module 6 Unit 1 - Operational Procedures
6.1.1 IT Operations
Lab: Documentation Best Practices
Lab: Implementing Basic Change Mgmt. Best Practices
6.1.2 Incident Response
Lab: Privacy, Licensing and Policy Concepts
6.1.3 Backup and Recovery
Lab: Backup and Recovery
Quiz 6.1 Operational Procedures Quiz
Module 6 Unit 2 - Safety and Professionalism
6.2.1 Safety
6.2.2 Environmental Factors
Lab: Safety and Environmental Procedures
6.2.3 Professionalism
Lab: Using Proper Communication Techniques and Professionalism
Quiz 6.2: Safety and Professionalism
Midterm & Final Exam
CompTIA A+ 220-1101/220-1102 PowerPoints
Total Time: Approx. 90 hours