Training Courses

Based on the core principles of Lean, this two-day certification training helps IT departments become customer and value-oriented by eliminating waste, inflexibility, and variability. Lean IT departments and organizations benefit...

The COBIT® 2019 Foundation certification equips individuals with the skills to design and implement an effective enterprise IT governance system. COBIT 2019 provides a framework to align IT governance with...

The foundation AgilePM certification lives up to its name by providing the users of the method with the core principles needed to facilitate a successful project while allowing a degree...

Agile Scrum is one of the ‘lightest’ Agile® methods and therefore less prescriptive than for example Atern. Scrum is also more of a framework than a method and invites further...

VeriSM™ helps organizations understand and respond to the challenges of service management in the digital age. It creates a service management model in which all of the organizations’ capabilities and...

DevOps is the convergence of existing IT best practices from ITIL®, Lean, Agile, and Scrum into a development and operations approach that supports automation and continuous delivery. Described as more...

This self-paced certification course provides comprehensive knowledge on all the key elements needed for strong IT asset management. Students will learn the essential concepts necessary for the effective acquisition and...

Overview  This program provides a comprehensive foundation for Business Relationship Managers (BRM) at all levels, focusing on the BRM role and how effective BRM disciplines can positively impact business results. ...

This course equips candidates with practical skills to create a learning and improving IT organization with strategic direction, focusing on continual improvement, measurement, reporting, and organizational change management.    Certification:...

This course equips candidates with practical skills to create a learning and improving IT organization with strategic direction, focusing on continual improvement, measurement, reporting, and organizational change management.    Certification:...

This course is part of the ITIL 4 Managing Professional (MP) designation. It focuses on digital organizations and operating models in high-velocity environments, incorporating Agile, Lean, Cloud, Automation, and Automatic...

This course is part of the ITIL 4 Managing Professional (MP) designation. It covers service level agreement design, multi-supplier management, relationship management, and customer experience design.   Certification: ITIL® 4...