Tags: Self-paced , Training , VeriSM
VeriSM™ Foundation Self-Paced Training
- Brand: Van Haren Publishing
- Availability: In Stock
$924.00
VeriSM™ helps organizations understand and respond to the challenges of service management in the digital age. It creates a service management model in which all of the organizations’ capabilities and responsibilities are deployed in the delivery of superior service. VeriSM™ is an enterprise service management approach for the digital age,...
Certification: VERISM™ foundation certification is governed by Van Haren Group.
Learning Outcomes
- Understand what are the main areas of an organization and how to optimize the ecosystem
- Ability to establish and improve effective organizational governance
- Evaluate emerging technologies and their benefits and impacts to the business
- Understand how the Digital Transformation can positively impact the Service Management of an organization
- Define and evaluate if an organization has a service or a product culture
- Be able to enhance your leadership skills for the Digital Era
- Learn new methods to deal with business and customer challenges to achieve success
- Improve the internal and external communication across teams and customers
- Understand how to face and get the best from organizational changes
Course Outline
VeriSM Foundation is for anyone who works with (or wants to work with) products and services enabled by technology. It’s an ideal entry-level for those wanting to work in IT, service management or with digital services.
Obtain your certificate at your own pace:
- One year of access
- Fully accredited
- Includes quizzes, exercises, study guides
- Support available via email
- Exam voucher included
Prerequisites
None
Course Access: 365 Days
